Archives February 2020

Contact Us

(866) 323-4877

2300 York Road, Suite 108
Timonium, Maryland 21093

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Electronic Security

Electronic Security has evolved from closed circuit to high resolution with remote access. Safeguarding your property with a surveillance system is ideal when thorough planning and recommendations have been made. The average consumer grade system is good for some, however when greater security, enhanced features and quality are desired – we can provide the best design with installation, training and coverage.

Managed Services

Managed services has evolved from “reactive” onsite support to “proactive” remote support and monitoring. Remote support provides faster response times and fewer business outages. If an application update is needed it can be applied after hours.

Less onsite support means greater savings for our clients. Onsite support is still available and utilized every week for client projects, reviews and client relationship building.

About Our Services

Requesting support is painless. At Trahan IT Services support is engaged with just a few clicks, phone call or email. Our 24/7/365 system monitoring ensures uptime, recoverability and security for any connected system.

A core of our support services are automated and typically solve a problem before it has been noticed. Printing problems, annoying pop-ups and data access issues are a thing of the past for our clients.

Access to data from just about anywhere is no longer just an option, it’s a growing necessity for businesses in all industries. Our file sharing and synchronization service puts our clients in control and when, where and how they can access their information. Collaboration, security and ease of use just some of the key features of our US cloud-based data offerings. Data can be accessed on a Windows, MacOS, Linux, Apple iOS and Android device – simultaneously and even when there’s no internet connection.

Our services are priced per system, project or support needs with little or no commitment. We offer our clients a predictable support budget that enables them to remain focused on their businesses.

All client relationships are our priority. We conduct annual reviews to ensure client profitability remains intact by forecasting service upgrades, downgrades and hardware replacements.

Our managed service offerings include electronic security. Home and office automation products are an amenity that should always be secure. Thorough reviews of online televisions, appliances and monitors is strongly recommended to minimize chances of intrusion. Outdated firmware and missing updates can make your home or office vulnerable to attack.

About Trahan IT Services

Trahan IT Services was founded in 1995 with the mission to provide comprehensive, cost effective and client focused service. We support a wide variety of residential, business and non-profit clients with their interests as our priority.

Our business model is as unique as some of our clients. Our offerings are scalable for growing needs or during an unexpected downturn. We remain committed to our clients even if support is needed on weekends and holidays.

Our services are scalable to meet the needs of our clients with as little as 1 employee or as many as 2,000 in multiple time zones. Our US-based network operations partners have enabled us to offer competitive pricing while still maintaining exceptional support and service.

All of our client’s operations, processes and mission critical day-to-day activities are unique. Our business continuity services ensure that our clients can continually conduct business, maintain payroll and deliver on promises made to their customers. Business continuity is one of the core components that has shaped our service offerings.

In today’s online environment security and recoverability are critical for all residential and commercial users. One malicious email can delete all data and backups with no chance of recovery. Even worse, one fraudulent email can deplete personal savings, checking and in some cases, retirement accounts. We support our clients to ensure all measures are in place to provide the most secure online experience with the latest security practices, hardware, support and services.